Operations conducted through contact with suppliers:

Business Links with Ship Agencies

NG Incorporated's relations with ship agencies provide the opportunity to closely monitor the ports where client's vessels are positioned. Through these contacts, NG Incorporated assists clients with the issuance of any type of document related to the transportation of the cargo, and ensures that everything is prepared correctly and on time.

	Detailed planning of port / terminal; rotation for efficient vessel turn-around.
	Assistance to the Client’s Shipping Department by providing vessel equipment details; packing and stowage.
	Help in route selection; transit times and cargo tracing.
	Provide advice on cargo insurance through renowned international insurance companies.
	Checking availability of the relevant shipping documents.
	Monitoring of the readiness of vessels and cargoes.
	Observation of tank cleaning procedures.
	Monitoring of equipment readiness and working conditions.
	Provisioning of precise information in regard to cargo handling conditions.

Demurrage Claims Processing and Verification

Full information and analytical support is provided to the client’s demurrage department regarding  the delivery of cargo by railway and sea routes.

NG Incorporated's management participates in meetings with the freight forwarders and suppliers regarding demurrage reconciliations. All the latest information received from all contractual parties concerning demurrage and copies of claims are stored in our extensive database.

	Provision of client with all the necessary shipping documents for the relevant vessels.
	Investigation and reasoning for late delivery of a client’s cargoes.
	Control on the validity of the claims submitted by freight forwarders/suppliers.
	Verification of time sheets and other shipping documents submitted by the ship agents and inspectors.
	Calculation and monitoring of demurrage claims to/from the client, freight forwarders, and suppliers.
	Control of timely provision and settlement of different types of claims.
	Timely notification to the client if any of the following situations occur: any delays with cargo deliveries, late arrival or departure of rail tank cars and client vessels, late loading commencement or completion, change in weather conditions in the Caspian sea ports during the loading of client vessels, changes in ports schedules, and low loading rates.
	Capital Raising Services – covering the spectrum of products from senior debt, subordinated debt and equity, to structured transactions such as production payments and producer loans.
	Resource Optimization Products – including off-stake contracts and risk management services.

Natural Gas, LPG

NG Incorporated assists clients in gas/LPG issues by providing information and analytical support on operations, logistics, and coordination for the future export of gas/LPG over Baku – Batumi corridor.

NG Incorporated collects data about Azeri gas production, gas processing, NGL consumption, and transportation costs.

	Rail Tariffs: (Sangachal – Batumi/Russian border; Garadag – Batumi/Russian border)
	State Tariff regulation: Domestic vs export deliveries, and how the deliveries to Georgia/Russia are treated
	Rail Traffic: Current traffic (RTC per day), capacity of the rail system, and expected rail tariff increase from existing projects up to 2024
	Rail Tank Cars: Current amount/size of RTCs available for rental, owner of RTCs, rental price, and technical shape of RTCs
	Existing Gas Production and Production Forecasts (up to 2024): Gas production (bcma)/gas composition (mol) and the following gathering points: Dashgli gas plant, Narimanov gas plant, Garadag, Hovsan; gas flaring (bcma), domestic gas specs
	Infrastructure: Current capacity and expansion plans (preferably with break-down by owners/users):
	LPG transportation, gas processing, NGLs Fractionation, LPG storage, underground gas/LPG storage
	Current gas consumption and forecast (up to 2024): Bcma; break-down by Consumers
	LPG consumption and forecast (up to 2024): kTa; break-down by Consumers; specific delivery obligations imposed by State
	Domestic prices & Export duties: gas/LPG; current and future State regulations
	Petrochemical industry: Current capacity/new projects; feedstock requirement (LPG/naphtha kTa); key players (Socar, Azpetrol, Azchimia, others) in terms of ownership / supply / consumption / marketing.

Claims Verification

For rail contingency projects, NG Incorporated provides assistance to the client’s demurrage team for the calculation and verification of demurrage claims to and from the Receiving Party and the freight forwarder. Informational and documentary support is provided to the client.

Loss Control Monitoring and Investigation

NG Incorporated verifies and performs in-depth analysis of data and information received from inspectors and freight forwarders regarding RTCs and Receiving Party vessels at the point of shipment, including the corridor and port of destination.

Control and Provision of Necessary Cargo Documentation

NG Incorporated offers full support relating to the timely provision by freight forwarders of all necessary cargo documentation, their accuracy and validity and, if the documents are out of order, coordinating actions to resolve the problems, and contact the relevant authorities and prepare the required documentation / communication in order to resolve any issues.

Tracking of Cargo Movements

A database with detailed information regarding cargo movements of the main Caspian oil trading companies is constantly updated on a regular basis.

The following information is available from the database: vessel's names, cargo types in port of shipment and destination, B/L dates, cargo quantities accumulated in terminals of port of shipment and destination, and cargo quantities stored in RTCs.

Cargo Assurance

The client’s cargo assurance departments gets full informational support from NG Incorporated concerning the inspection companies and oil terminals located in Azerbaijan and other Caspian region countries.

NG Incorporated provides assistance for Cargo Assurance Representatives visiting the Caspian region for audits of leading inspection companies such as SGS, Saybolt, Intertek Caleb Brett, and others.

Health, Safety and the Environment

Many efforts are being undertaken to minimize the environmental impact of oil companies' operations in the Caspian Region, aiming to act responsibly through the complete life cycle of cargo transportation process.

In order to ensure that there are no accidents, harm to people, pollution of environment, and that no one is subject to unnecessary risk, NG Incorporated closely monitors HSE situation at the terminals and Caspian ports, on the vessels loaded with oil cargoes, and on the RTCs over the whole transportation route.

Real-time data on specific events such as accidents and oil spills is continuously stored in the database. The necessary data is collected to enable monitoring of HSE performance by the freight forwarders, suppliers, inspection companies, and terminals.

NG Incorporated immediately provides reports to clients in the case of an emergency such as collision, grounding, fire, pollution or other incident that may have occurred during cargo shipment, storage, loading or discharge.

NG Incorporated's policies are conducted to ensure that, in the event of an accident or incident involving health, safety, environment or security, all necessary actions are taken to protect personnel, the public, the environment, and assets.

	Developing, reviewing and revising facility/operation specific response plans, and utilizing a comprehensive planning process which addresses the response procedures and resources needed to effectively mitigate all reasonable anticipated emergencies.
	Developing and maintaining emergency response capabilities that properly reflect the facility/operation's risks for all reasonably anticipated emergencies. These capabilities include equipment and personnel with skills that are consistent with international standards.
	Conducting and participating in emergency response training and exercises to assure the readiness of plans, personnel and resources.
	Responding to and managing emergencies affecting their facilities/operation, utilizing the facility/operation specific Emergency Response Plan and the Incident Management System.

Guest Relations Services

On a regular basis, NG Incorporated provides guest relations services for client representatives and partners who are visiting Azerbaijan and other countries of the Caspian region.

	Provision of accommodation; reservations in the hotels.
	Introduction tours and excursions programs.
	Meet and assist at the Airport.
	Visa support, and preparation of travel packages including incentive programs and group tours.
	Registration and travel desks at conventions.
	Transportation, including trains, flights, coaches and cars.
	Arrangement of banquet rooms and parties.
	Restaurant bookings.
	Provision of guides and interpreters.

Since 2005, NG Incorporated has organized business receptions for business development and representative managers, most of the top managers of leading oil trading companies, managers of  freight forwarding companies, and representatives of all inspection companies.

More than 200 representatives of leading international oil companies from Canada, USA, United Kingdom, France, Germany, Italy, Belgium, Denmark, Finland, Greece, Netherlands, Norway, Switzerland, Portugal, Sweden, Turkey, Romania, Russia and more have attended the annual business events organized by NG Incorporated.

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